Effective date: 10 November 2025

1. Purpose of this policy

Philton Leather is committed to protecting your personal information and ensuring that it is collected, processed, and stored in accordance with the Protection of Personal Information Act, 4 of 2013 (“POPIA”).
This policy explains how we collect, use, and protect your personal data when you visit our website, contact us, or engage with our products and services.

 

2. Information we collect

When you complete our contact forms, request information, or communicate with us, we may collect:

• Your full name
• Email address
• Phone number
• Company or business name
• Location of your business premises
• Any message or additional information you voluntarily provide

We only collect the minimum amount of information necessary to respond to your enquiry or provide our services.

 

3. How we use your information

Your personal information will only be used for purposes related to our business, including:

• Responding to your enquiries
• Providing information or quotes for our products and services
• Processing and fulfilling orders
• Improving our website and customer experience
• Communicating future offers, updates, and promotions about our products and services (with your consent)

We will not use your personal information for any unrelated purpose without your consent.

 

4. Marketing communication consent

By submitting your contact details on our website or by email, you give Philton Leather permission to contact you regarding:

• New products, promotions, and special offers
• Updates to our product ranges or services
• News or events relevant to our customers

You may opt out at any time by clicking “unsubscribe” in our emails or by contacting us directly.
We will ensure that all marketing communication complies with POPIA and direct marketing rules.

 

5. Sharing of personal information

We do not sell or rent your information. We may only share your personal data with:

• Service providers who assist in delivering our services (such as couriers or email marketing platforms), under strict confidentiality agreements;
• Legal or regulatory authorities, if required by law.

All third parties must comply with POPIA and maintain appropriate data protection standards.

 

6. Data security

We take all reasonable precautions to protect your personal information, including:

• Secure electronic storage and access control
• SSL encryption on our website
• Regular website maintenance and security monitoring
• Limited access to authorised personnel only

 

7. Your rights under POPIA

You have the right to:

• Request access to your personal information
• Request correction or deletion of incorrect information
• Withdraw consent to processing or marketing communication at any time
• Lodge a complaint with the Information Regulator of South Africa

 

8. Contact us

For any queries about this Privacy Policy or your personal information, please contact:

Philton Leather (Pty) Ltd
Email: sales@philton.co.za
Telephone: 012 803 8815
Address: 322 Alwyn Street, Waltloo, Pretoria, 0180, South Africa

 

9. Updates to this policy

We may update this policy from time to time to reflect changes in our practices or legal obligations. Updates will be posted on this page with a revised effective date.

Website Disclaimer for the Contact Form

“By submitting this form, you consent to the collection and processing of your personal information in accordance with our Privacy Policy and the POPI Act. You also agree that Philton Leather may contact you with future offers and updates. You can unsubscribe at any time.”